Registration Guidelines

In order to conduct searches for claims and payments on the Medical Provider Claim Tracking website, you must create a profile and associate a Tax Identification Number (TIN) to that profile. Below are instructions and tips for successfully establishing a profile.
Profile Setup
A user's profile contains basic contact information. During the profile setup users should be prepared to provide the following information:
  • First and Last Name
  • Primary Contact Phone Number
  • Fax Number (Optional)
  • Email Address
  • User Name
  • Password
  • Security Question Answer
TIN / Profile Association
Users must associate a TIN with their profile in order to conduct searches on claims. The following information is needed to associate a TIN with a profile:
  • A valid claim number
  • A valid TIN number
  • The first name of the patient (optional)
  • The last name of a patient on the claim
  • The beginning “Date of Service” for the specific bill
  • The “Billed Amount” of the specific bill referenced above
Below is an example of the TIN registration process:
  • Dr. A began providing medical services for Patient B: Mark Sanford on 02/05/2012.
  • Dr. A billed GEICO for the amount of $25.00 for these medical services.
  • Dr. A needs to enter the following information into the website:
  • Claim number: 999999999-0101-999
  • TIN Number: 99-9999999
  • Patient First Name: Mark
  • Patient last Name: Sanford
  • Date of Service: 02/05/2012
  • Billed Amount: 25.00
  • After Geico verifies all above information, the Provider TIN registration confirmation page will be displayed to Dr. A.
Now, Dr. A will be able to search and view the status of any pending claims he submitted under this TIN.
Note: At least one TIN will have to be associated with your profile before you can use the Medical Provider Claim Tracking web site to “Search for a Submitted Claim”.

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